LibraryBusinessBusiness Management & Administration

Information Technology Outsourcing Strategies for a Manufacturing Firm

by Yvan Poulin

e-Book PDF
Institution: University of Liverpool
Advisor(s): Keith Cronk
Degree: Master of Business Administration
Year: 2005
Volume: 86 pages
ISBN-10: 158112323X
ISBN-13: 9781581123234


To outsource or not to outsource its internal IT department? That is the question that many firms have been asking themselves. Outsourcing has been around for more then 20 years in the different manufacturing areas. At first, companies decided to outsource the manufacturing of components in countries which would be bringing cost benefits by reducing the overall cost of their products. With the Internet gaining momentum as a quick and reliable source of information transmission, many manufacturing firms are now evaluating the possibility to outsource their IT functions in order to focus their energy, efforts and capitals on core-competencies thus reducing costs and improving quality of their IT services. From the literature review, we understand that cost reductions could be obtained, but they are usually less impressive than estimated in the preparation of a typical IT outsourcing business case. The overall objective of this dissertation, through the study case of a manufacturing business (THE COMPANY), is to build a framework that will take into account all the elements necessary for a manufacturing firm to accurately evaluate the strategic initiative of outsourcing its internal IT functions in order to achieve not just cost reductions, but improved value for the users performing activities with these technological tools and processes.

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