AbstractsBusiness Management & Administration

Determining the role of quality management systems in the South African food processing industry

by David Bell

Institution: University of Johannesburg
Year: 2014
Keywords: Food industry and trade - Quality control; Food processing; Health and welfare - South Africa
Record ID: 1461618
Full text PDF: http://hdl.handle.net/10210/9049


The food processing in industry is extremely important for the health and the welfare of the South African nation by feeding and nourishing the citizens. The food processing industry is one of South Africa's largest. Many South Africans directly participate in this industry as investors, employees, or entrepreneurs. This industry also generates the SA nation much-needed foreign exchange via export activities. The long-term success of the South African food industry will contribute to the gross national product, employment opportunities, stability, and reduce health related costs. A literature review was conducted. The main purpose of this review was to give a background, and foundation to the research project. It gave an overview of the topic of food safety and quality. The main stakeholders involved with food quality and safety were identified. This review also outlined the importance of quality systems in regard to food born diseases. The consequences of food born diseases in both human and economic terms were also covered. Questionnaires were designed, and then distributed to relevant organisations, such as business organisations, consumer organisations, governmental organisations, industrial organisations, and international organisations. Respondents were asked to complete the questionnaires. These questionnaires contained both open and closed questions. The answers to the questions gave insight to facts and opinions into what. is happening in this industry. Data obtained from the questionnaires was summarised and analysed. One important finding was that South African business organisations could, when necessary fulfil the requirements of global quality standards. Also due to the fact that the SA food industry is now participating in the evolving and demanding global economy means that all South African stakeholders will have to become more dynamic in order to keep up with future trends and scenarios.