|Keywords:||Engineering and Technology; Other Engineering and Technologies; Interaction Technologies; Teknik och teknologier; Annan teknik; Interaktionsteknik; Master of Science Programme in Interaction Technology and Design - Engineering; Civilingenjörsprogrammet i Interaktion och Design; Examensarbete i Interaktionsteknik och design; Examensarbete i Interaktionsteknik och design|
|Full text PDF:||http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-125825|
Listening to music while driving is very common, and lately music streaming services such as Spotify has moved into the infotainment system in the car as an application made for interaction while driving. In order to stream music through the Spotify smartphone application an Internet connection is needed. However, this connection might be unreliable or unavailable during driving, making only downloaded playlists that are stored locally on the smartphone available for listening. However, the application’s support for the driver when going offline has been limited, making it dangerous and problematic to navigate the application in order to find a new playlist that is downloaded, all while driving. This thesis has focused on designing a good user experience for the Spotify application in the car when it goes offline, determining how it could support the driver and minimize dangerous and unnecessary interaction. Based on literature studies, a quantitative user survey, user testing and a brainstorming workshop a design proposal has been produced as a result of this thesis. The proposal recommends that if downloaded content is available, display it to the driver as soon as the streamed song has finished playing. If no content is available, the application should lock out the driver from interaction. When going back online, it should ask if the driver wants to stay with the currently playing content or switch back to what was streamed before. The menu will not give access to parts that cannot be used when offline, and the library will only display content that is available offline. By applying these guidelines the driver will get a good understanding of the network state change, a one-click experience to play downloaded content, and an application that clearly communicates possible actions during changes in the network state.