AbstractsBusiness Management & Administration

The relationship of a leader's cultural intelligence to organizational citizenship behaviors in a multicultural work group

by Amy Benilde McComas




Institution: Indiana Wesleyan University
Department:
Year: 2015
Keywords: Business administration; Management; International relations
Posted: 02/05/2017
Record ID: 2096749
Full text PDF: http://pqdtopen.proquest.com/#viewpdf?dispub=3716243


Abstract

Globalization is resulting in increasingly culturally diverse work environments, and prompting the examination of the multicultural leader. This quantitative study explored the relationship of the cultural intelligence (CQ) of the leader and the helping and voice organizational citizenship behaviors (OCB) in a multicultural work group. The cultural intelligence of the leader as well as the organizational citizenship behaviors, particularly helping and voice behaviors amongst peers, of the multicultural work group were assessed to determine if a statistically significant relationship exists. A statistically significant relationship was found between leader metacognitive CQ and helping and voice OCB in a multicultural work group, as well as between leader behavioral CQ and helping and voice OCB in a multicultural work group.