AbstractsPsychology

The primary purpose of the present study was to investigate the moderating effects of judicial thinking style and internal locus of control on the relation between emotional dissonance and overall job satisfaction. This study also sought to replicate past findings that stated emotional dissonance is negatively related to job satisfaction, and to explore the relations between emotional dissonance and specific facets of job satisfaction. Although analyses were completed both controlling and not controlling for the influence of emotional exhaustion, the focus of this study were the analyses controlling for emotional exhaustion. Ninety-one nursing professionals participated in this study. Results showed that the relationship between emotional dissonance and overall job satisfaction became non-significant after controlling for emotional exhaustion. This suggests that emotional exhaustion may be more important or a more proximal predictor of job satisfaction than emotional dissonance. Although judicial thinking style and internal locus of control did not moderate the emotional dissonance-overall job satisfaction relationship, judicial thinking style did moderate the relationship between emotional dissonance and satisfaction with promotion opportunities. Specifically, the negative relationship between emotional dissonance and satisfaction with promotion opportunities became stronger at higher levels of judicial thinking style. Economic factors, specifically the diminished opportunity for promotions, may explain this finding. Due to lessened promotion opportunities, this facet may have been more salient to participants than the others, explaining its significant relationship with emotional dissonance.