AbstractsBusiness Management & Administration

The commercial real estate broking industry is considered one of the most competitive industries globally, with research showing that it has many competitors and the ease of entry is rather easy. This research was conducted in the context of the commercial real estate broking industry in order to examine the extent of competition in the industry and to establish how one of the companies in this industry can sustain the competitive advantage. The study revealed that gaining and sustaining competitive advantage is about strengthening the resources that are not valuable, rare and imitable in the organisation as reflected in the model by Knott (2009: 166). The primary purpose of this study was to explore how JLL SA can obtain and sustain competitive advantage in the competitive commercial real estate broking environment through the Resource Based View. The research methodology applied in this study was a qualitative study, which consisted of 9 semi structured interviews from Jones Lang LaSalle South Africa (JLL SA). The criteria for the population sample was that the respondents had to have adequate experience in the commercial real estate broking industry and had a thorough knowledge of the company under review. The research highlighted a number of challenges regarding the market position of JLL SA and that the company does not have a formal rivalry strategy. From the research, it was found that strategic planning, particularly for competition happens as and when the organisation is challenged by competition. The study also reveals that JLL SA does not communicate a strategic direction for tackling competition. The main recommendations of this study is that JLL SA adopts the model suggested by Knott (2009:166) as a measure to gain and sustain competitive advantage. The model refers to the valuable, rarity and inimitability of resources through, in which JLL SA can selects attributes or resources to evaluate in order to sustain competitive commercial real estate broking industry is considered one of the most competitive industries globally, with research showing that it has many competitors and the ease of entry is rather easy. This research was conducted in the context of the commercial real estate broking industry in order to examine the extent of competition in the industry and to establish how one of the companies in this industry can sustain the competitive advantage. The study revealed that gaining and sustaining competitive advantage is about strengthening the resources that are not valuable, rare and imitable in the organisation as reflected in the model by Knott (2009: 166). The primary purpose of this study was to explore how JLL SA can obtain and sustain competitive advantage in the competitive commercial real estate broking environment through the Resource Based View. The research methodology applied in this study was a qualitative study, which consisted…