Business process re-engineering : a South African experience
Institution: | University of Johannesburg |
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Department: | |
Year: | 2014 |
Keywords: | Reengineering (Management) - South Africa.; Organizational change - South Africa. |
Record ID: | 1453252 |
Full text PDF: | http://hdl.handle.net/10210/9187 |
The objective of this research can be summarised as follows: To understand the fundamental concepts of BPR To demonstrate the importance of people in the successful implementation of BPR To highlight the most common errors that lead to failure at re-engineering Business Process Re-engineering (Chapter two) is designed to bring about a drastic change in the way a companyconducts business. This is achieved by identifying core business processes and re-engineer them to gain competitive advantage. The kind of organisation that is most likely to be successful at BPR is one that already has a high degree of leadership (Chapter three) that can create a vision, articulate values, and create a climate in which business executives, managersand line personnel can all grow, flourish and have an impact on the way work is done. Chapter four is a case study to illustrate through a practical example how common errors lead to BPR failure.