AbstractsBusiness Management & Administration

The structural and systemic changes necessary to make the North West provincial administration more effective and efficient

by Satish Roopa

Institution: Stellenbosch University
Department: Sustainable Development Planning
Degree: MPhil
Year: 2001
Keywords: Value and policy studies
Record ID: 1413750
Full text PDF: http://hdl.handle.net/10019.1/52580


ENGLISH ABSTRACT: The introduction of provinces in South Africa since 1994 has not only provided for a new level of decision making but also a change dynamic generated by the integration of different government administrations of the second tier of Government. The original integration problems of the different administrations also extended the inquiry to the importance of greater efficiency and effectiveness of the Provincial level of Government. Since the commencement of provinces many questions have been raised such as; why are provinces unable to provide the requisite services expected of them; why are provinces unable to succeed in implementation of their aims and objectives; should provinces empower rather than serve communities; should the public service be driven by mission statements and success! performance criteria rather than bureaucratic rules; should the provincial government be anticipatory i.e. strategically focused, rather than reactive and crisis management driven. Are provincial governments necessary or can the services be provided more cost effectively by privatisation. All the above questions raises the central inquiry of what structural and systemic changes are necessary to make the provincial administration more effective and efficient in delivery of services and what qualities of leadership will be necessary to enable this to happen. The study covers six chapters. In chapter one the theoretical basis is discussed in the provincial context. Chapter two is an Opportunity! Obstruction analysis of the North West Provinces and reaches the conclusion that transformation will not occur automatically and both structural and systematic changes will be required. Chapter four looks at the corporate rules of the Provincial Administration and by white papers, green papers, policy papers and regulations. Chapter five looks at the way forward. The overwhelming conclusions reached by the study is that: • Transformation would require both structural as well as systemic changes. • Leadership would need to be much more focused to succeed with transformation. • Efficiency would require a complete mindset change by civil servants. Effectiveness would require much greater co-ordination between budgeting and planning interfaced at the centre. Chapter six concludes the study by answering the hypothesis and the questions raised in the introductory chapter. AFRIKAANSE OPSOMMING: Die instelling van nege provinsies in Suid-Afrika sedert 1994 het nie alleen 'n nuwe vlak van politieke besluitneming geskep nie, maar ook 'n nuwe veranderingsdinamika gegenereer met die integrasie van verskillende staatsadministrasies op die tweede vlak van regering. Die aanvanklike probleme met die integrasie van verskillende administrasies het ook die soeklig laat val op die noodsaaklikheid van groter effektiwiteit en doelmatigheid van die vlak van regering. Sedert die provinsies begin funksioneer het, is baie vrae oor hulle voortbestaan gevra soos byvoorbeeld: waarom slaag die provinsies nie in hulle…