Improving the queue experience for the Efteling:
Institution: | Delft University of Technology |
---|---|
Department: | |
Year: | 2013 |
Keywords: | Concept Design; Efteling; Queue; Waiting |
Record ID: | 1253848 |
Full text PDF: | http://resolver.tudelft.nl/uuid:f9f4da2b-ca69-44c0-8b37-072417c55e34 |
Waiting in a queue at the Efteling is not as fun as it should be. This thesis describes why these experiences are so negative and proposes a concept to improve the waiting experience. By giving visitors more freedom during their wait, they can determine for themselves what they want to do. By using a virtual queue system and creating a pleasant and interactive environment, visitors are able to create their own stories in the queue.