AbstractsPsychology

The main objective of this Bachelor’s thesis is to study the situation of the tourism industry during different crises time and the affect it had on tourism development process. Further-more, it also focuses on the changes brought up to the travelling behavior of the people and how the travelers’ overcome the situation of crisis. To research the topic, an interview was carried out with the professionals from the hotel industry operating in Helsinki region, Fin-land. Moreover, a web-based survey was conducted among young travelers to know their per-spective towards the current situation of tourism industry. Both qualitative and quantitative research methods have been applied in this research. The interview held with the professionals supports the qualitative approach of the study, whereas for the quantitative study, the online questionnaire created with the help of tools in Google was sent to respondents through social networks and via e-mail. Previous researches from var-ious authors and students relating to crisis and the tourism sector were also reviewed. The questions for both the interview and the online survey were developed after reviewing the literature and considering the main objectives. For instance, various research works from other researchers related to the same field were also examined for study purposes. The study covered the latest events during the time of present research. The results from this research are presented in two different phases of study and later combined to produce a final conclusion to the research.