How should merchants communicate with consumers? Empirical studies in online, social media, and mobile platforms
Institution: | ETH Zürich |
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Department: | |
Year: | 2013 |
Keywords: | ELECTRONIC COMMERCE + ELECTRONIC MARKETS + DIGITAL ECONOMY; SOCIAL NETWORKS + WEBCOMMUNITIES + SOCIAL SOFTWARE (SOCIOLOGY); CONSUMER BEHAVIOUR |
Record ID: | 1090604 |
Full text PDF: | http://e-collection.ethbib.ethz.ch/show?type=diss&nr=21652 |
Diss., Eidgenössische Technische Hochschule ETH Zürich, Nr. 21652, 2013