|Institution:||Footscray Institute of Technology|
|Department:||Department of Hospitality and Tourism Management|
|Keywords:||1506 Tourism; School of Hospitality Tourism and Marketing|
|Full text PDF:||http://vuir.vu.edu.au/15624/|
An extensive literature in psychology of tourism and other related disciplines indicates that previous studies oriented toward tourist-host contact have concentrated on the effect of tourists' presence on hosts' communities (economic, social, environmental impacts). Only a few studies have been concerned with the influence of hosts' communities on tourists, particularly in shaping tourists' reactions to hosts' communities and the destination visited. There is limited scientific attempt to measure the influence of Australian hosts on Japanese tourists (perception, satisfaction, dissatisfaction). There does not seem to be an instrument for the assessment of Japanese tourists ' perception of their Australian hosts either. The aim of this study was to clarify problems related to Japanese tourists-Australian hosts contact with particular reference to interpersonal relationships and to identify the degree of satisfaction experienced by Japanese tourists with Australian hosts and service provided.